We were searching for someone that could repair an eternity ring and we remembered seeing Richard’s work on The Repair Shop. We met at his studio and were really impressed by the way he took the time to understand what we were looking for and to explain how he would carry out the repair. Richard was able to source matching replacements for broken and missing stones and has made the ring look simply wonderful again. Richard provided an excellent service with regular updates throughout the process. We would recommend Richard without reservation. Thank you again.