Kind Words

Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.

wedding-industry-awards-national-winner-2014-smallClick here to view  the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.

Jane Bussey, Billingshurst, West Sussex

Excellent service and a beautiful restoration of my 100 yer old diamond cluster engagement ring. I am confident to wear it now that all the stones have been expertly secured. Thank you Richard,


After 52 years my wedding ring was becoming very tight on my increasingly chubby finger. So it had to be carefully cut off and increased by about 4 sizes. This required the skill of an experienced specialist and Richard was that specialist. The result was excellent and the ring is as shiny as when it was new, and no you can’t see any joins!

Michelle Quirke, Hove

A really lovely, friendly guy who was so kind to me. Did a great job of polishing my beloved, gold bangles.

Pam Wills, Ditchling, Sussex

I was so pleased with the service received from Richard. I could no longer wear my rings due to arthritis swelling my fingers.
Richard was so kind and patient and he altered my rings to fit at a very reasonable price.
Thank you Richard and to Hugo who greeted and helped me on my first visit.

John Nicholas, West Sussex

We had a broken diamond ring and took it to Richard. He was very welcoming, talked us through the repair process and quickly did the repair. It was not expensive and was a very easy experience.

Penny, Sussex

WOW WOW WOW, so delighted to have found this amazing, supportive and above all kind business run by the nicest man ever Richard. He resized my late husbands wedding band for me then and there and then went above and beyond by engraving the ring for me. In this dreadful time that meant the world to me and his kindness and professionalism will never be forgotten. I will be telling everybody I know about this business and I will be returning. Thank you from the bottom of my heart.

Samantha Norgate, Haywards Heath

I have no hesitation whatsoever in recommending Richard Talman from RTFJ.
There is a reason why he is award winning – He is a highly skilled craftsman and always goes above and beyond when it comes to customer service and satisfaction.
He transformed my engagement ring which was beyond repair into a beautiful necklace, extracting the sapphire centre piece into a stunning pendant set on a silver chain which I wear with pride.
If anyone needs any jewellery designed, created or altered, Richard is your man.
He is kind, patient and very understanding of what a customer wants and deserves his 5 stars and glowing testimonials

Susan Smith, Balcombe

Richard, A big thank you for the most beautiful earrings for our daughters wedding day. They were absolutely stunning and Lucy was delighted with them.
Richard, I am so grateful to you for getting them finished in such a short time, I don’t know how you managed it, thank you also for your advice on how best to set the stones to show them at their best they look stunning.
We will be back again.
Sue and Peter Smith

Carole, Worthing

Richard could not be more helpful even with a small repair. He went out of his way to return a ring and other items in a very short turn around. Cannot recommend him highly enough

Sam, Brighton

Richard has done a brilliant job of fixing up my late Mum’s ring and making it look as good as new! I would recommend highly.