Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.
Click here to view the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.
Richard has restored a ring that my late husband bought me whilst in Afghanistan during the war in 2002. It was battered beyond belief but he has sent me back something spectacular. It’s probably the most precious piece of jewellery I own and will now NEVER come off my finger. Richard has been so kind and understanding and so quick too. His talent is humbling to say the very least. I am so very happy!
Some years ago a local jeweller repaired my gold watch strap so badly that I couldn’t bear to wear it. It was an 18th birthday gift and a treasured possession and I was very upset. I took it to several jewellers who said they could do nothing to help so it remained hidden in a drawer. Recently I have discovered Richard. He agreed to take on the task and the end result is truly magnificent. I am in awe of his craftsmanship and his fine attention to detail. He’s an absolute perfectionist, an amazing problem solver, and has gone above and beyond what I could have hoped for, so that I can enjoy wearing my watch again.
I have absolutely no hesitation in trusting Richard with other treasured jewellery, and highly recommend him.
I am thrilled with the spectacularly beautiful ring Richard made for me. Richard is an absolute delight to work with. His input into the design was invaluable and the result is better than I could possibly have imagined.
I wholeheartedly recommend RTFJ, Richard, Hugo and of course Lola.
Thank you Richard, I will treasure my beautiful ring.
Luise
Richard transformed a silver charm bracelet and a silver bangle into a beautiful silver cuff. My initial visit was to discuss designs and have a measurement of my wrist taken. He then explained the process and sent photos of my jewellery being melted. A second appointment finalised the design when Richard worked the strands of silver together for the cuff. He then made a temporary cuff. When I finally collected the cuff it exceeded all my expectations; it looked stunning. The help and advice along with an attention to detail, given by Richard was second to none and very much appreciated by myself and my husband who paid for it as an anniversary present.
An absolute pleasure doing business with Richard.
I can not express how welcoming and professional ALL the staff are at RTFJ.
The finished article a necklace pendant for my wife was perfect.
Fantastic, thank you all.
Visited Richard in July 2020 to get my wedding, engagement and eternity rings resized. He did an excellent job and I am really happy to be able to wear them again comfortably. I then asked him to set 14 further stones in my eternity ring in celebration of our 25th wedding anniversary. The finished result was superb as the setting of the new stones perfectly matched with the existing. All rings were repolished and looked like new. Highly recommend Richard’s work.
Richard very kindly adjusted a ring in a hurry for me, so I could give it to my Mum as a Christmas gift. The ring was perfect and Richard was extremely pleasant to deal with. I would highly recommend, especially if you value personal service.
I am so grateful to Richard for carrying out repairs to a ring and some earrings that I own. He completely transformed them from items that just lurked at the bottom of my jewellery box back to looking like new again. Thank you so much.
I just want to say how delighted I am with your repair and refurbishment work to my grandfather’s WWI cap badge. It is such a precious item to me and I was confident that by entrusting its repair to you that it would be in safe hands. However, the finished result whereby it looks as good or even better I would imagine than when my grandfather bought it over 100 years ago has really blown me away. It is just a delight to look at.
Thank you very much.
Simply outstanding customer service and professionalism from start to finish. Richard’s advice on the eternity ring commission for my wife was based on vast experience and was gratefully received. The final product was stunningly beautiful and a product of such skill and craftmanship. If you are looking for something bespoke and special from a superb goldsmith, then look no further than Richard Talman of RTFJ.