Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.
Click here to view the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.
The Amethyst ring I had been wearing for the past 47 years snapped and I was devastated as I had promised it to my middle Granddaughter . Due to the fantastic job done by Richard I now know that I can leave the ring in excellent condition for her. Thank you.
My wedding ring had become too tight to remove, Richard carefully cut it off and resized it together with my engagement ring and eternity ring. He did a brilliant job. My wedding ring had a pattern on it which he engraved on the piece he put in. Highly recommend him.
We were searching for someone that could repair an eternity ring and we remembered seeing Richard’s work on The Repair Shop. We met at his studio and were really impressed by the way he took the time to understand what we were looking for and to explain how he would carry out the repair. Richard was able to source matching replacements for broken and missing stones and has made the ring look simply wonderful again. Richard provided an excellent service with regular updates throughout the process. We would recommend Richard without reservation. Thank you again.
Stunning work on my delicate brooch carried out by Richard who is just the nicest man.
I had damaged my much-loved eternity ring. The team here took time to advise on what could be done and repaired my ring perfectly – I could not be happier with the result. Absolutely lovely people, thoroughly recommend!!!
So pleased to have found Richard and his team. He has resized three rings for me so far and has made a brilliant job of making earrings from two recently purhcased rings. I love them! Thanks Richard!
Recently had Hugo restore my partners engagement ring when a stone had fallen out, he went above and beyond to not only replace the stone but give the ring (a 100 year old family heirloom) a full restoration. The ring came back looking amazing as if it was new whilst still looking exactly like it did before we gave it Hugo.
This is the second time we have used RTFJ the first time was when we met with Richard to have our wedding rings made.
Overall we have had nothing less than a perfect experience with both Richard and Hugo highly recommend issuing RTFJ.
700 mile round trip, well worth it.
Amazing journey all the way to a beautifully made cluster ring. Richard is so approachable, accommodating and such a lovely man. With his sidekick Hugo who is also amazing, they are a formidable team. Can’t praise them enough.
Excellent service and a beautiful restoration of my 100 yer old diamond cluster engagement ring. I am confident to wear it now that all the stones have been expertly secured. Thank you Richard,
A really lovely, friendly guy who was so kind to me. Did a great job of polishing my beloved, gold bangles.