Kind Words

Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.

wedding-industry-awards-national-winner-2014-smallClick here to view  the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.

Stef & Laura Biondi, Brighton

We met Richard at a wedding fair and kept hold of his details until the time came to get the rings made. He was very genuine, creative and helpful throughout the design process. His pricing is very transparent and the finished products were great. Much cheaper than buying them already made from the Lanes in Brighton! He also was happy to oblige our request to take photos at each stage of the design process which will make a nice addition to the wedding album.

Overall, we couldn’t be more pleased and are more than happy to recommend Richard to our friends.

Richard, Glasgow

I was absolutely thrilled with the service and end product when purchasing an engagement ring from rtfj. The proposal was to be a surprise and therefore I was not the most helpful of customers when it came to certain details but Richard never made me feel that way and was extremely patient and helpful throughout, especially considering we were doing all interaction by phone and email. The ring was fantastic and my fiancé and all her friends adored it!

Even when we realised the ring was a little too big, Richard resized free of charge and had it back to us within 2 days which was unbelievable service.

I would recommend rtfj to absolutely anyone as the service, piece of mind and quality of product are all first class!

Lucy and Ian Hill, Brighton, East Sussex

Richard was recommended to us by a friend. We had no idea what sort of wedding rings we wanted. Richard was very helpful, opening his workshop during the evening to meet us, and very patient in providing advice on style and type of metal, without any pressure to buy. In the end, making a decision was simple, and we are delighted with our wedding rings.

Richard was also very resourceful with another piece of jewellery that I wanted to wear at our wedding, which needed some restoration and smartening up.

We wouldn’t hesitate to recommend Richard to any of our friends.

Marilyn Bidmead, Cullompton, Devon

I had the very good fortune to meet Richard when he was completing an assignment for friends wedding rings. I had travelled up to stay in Sussex for a week from deepest darkest Devon! The next time I was in Sussex I met him again when another friend had a redesign of a wedding ring done. His commitment to pleasing his customers really struck me and whilst he was working I looked through his patterns for rings and spotted a design shape I liked. I had wanted for a long time to get a special ring as part of my retirement celebrations. I took Richard’s e-mail details and contacted him several times during the design process and found him to be so friendly, helpful, professional and knowledgeable. He really went out of his way to make sure that I was completely satisfied with my new bespoke ring. This involved sending me pictures of the ring during construction as well as putting the gemstones on to both white and yellow gold and sending me photos to see which setting I preferred. The final result is a beautiful rainbow stone twisted ring with a yellow gold shank and white gold setting. He asked my budget and stuck to it for me which I very much appreciated. All in all the service was superb and I am just so pleased to have come across him. My ring is so beautiful and to know I was involved in the design process of such a wonderful piece of jewellery which is so me is just incredible. I consider myself very lucky to have met you and will have no hesitation in recommending you to anyone who wants a very special item of jewellery at what is a very reasonable price. I need to save up now and get you to do some very special earrings for me. You are a star and I look forward to using your skills and professionalism again when I can. Thanks Richard I am thrilled with it.

Tom Cosens, West Sussex

I had been looking around for an engagement ring for a while as I wanted something that was a little unique. After being let down several times I happened upon Richard who was quick to answer my questions and arrange a meeting. He was very easy to deal with and nothing was too much trouble. He explained the process of how a ring was made and hallmarked and then we set about designing something totally unique. I had a fairly tight deadline which Richard felt confident he could meet. Nearly two weeks before I needed the ring he had it ready. I really appreciated the hard work he put in to get it ready in time and the ring looked fantastic, even better than I had imagined when we designed it. Suffice to say my fiance loves her ring. Richard provided an excellent service. He was always quick to answer queries, professional in his approach and a superb jeweller. I would highly recommend him and will certainly be using his services again. Thanks Richard.

Rob Parsons, West Sussex

After meeting Richard at a wedding fair where I work and being really impressed with his samples and display pieces, my partner and I decided to visit Richard in his workshop and see if we could possibly get some wedding rings designed and custom made as we really fancied something a little more special than anything the ‘high street jeweller’ could offer!

Both myself and my now wife were totally impressed with not only how professional and accommodating Richard was but what a really friendly and nice guy he is too! He was so helpful from the start with the designing right through to the pick up date.

As far as our wedding bands go they were nothing short of stunning, we were so happy with them, the care and detail that has gone into crafting them is flawless! Being so impressed I just had visit Richard for a wedding gift for my wife on our wedding day. Once again he was totally helpful and created a set of beautiful diamond ear studs, that my wife was blown away with!

We would both like to thank Richard for everything and really look forward to dealing with him in the future.

Louise, Wivelsfield Green

We could not be happier with our wedding rings! The entire experience of working with Richard, from initial discussions to final collection, was an absolute pleasure. We felt entirely at ease from the word go and had complete confidence in Richard’s abilities to realise our ideas. The quality of service we received was quite simply, superb and we would not hesitate in returning to him in the future or recommending RTFJ to friends.

Joanne Emmins, Maidstone, Kent

Richard was recommended to me by my son and his fiancée, he has made their wedding rings. I wanted a ring, that my mother-in-law gave me, re-modelled into an eternity ring I could wear. Richard listened to my request then suggested some ideas. He has created a beautiful ring which is everything I wanted and more! Richard is a very talented man, who is friendly and approachable. I would highly recommend him to anyone who wants a high quality, individual piece of jewellery. Thank you Richard.

Fiona & Russell Goodwin, Seaford, East Sussex

For anyone who has been lucky enough to find out about RTFJ – look no further. Richard is an honest, hardworking and passionate craftsman who could not do enough to ensure we were happy with our rings. No matter what your budget is, Richard will endeavour to meet your needs and produce something that is of a far better quality than anything you’ll find in a high-street jewellery shop. To finish off, Richard invited us back just before the wedding to clean and resize my engagement ring and make it look like new. We now have one-of-a-kind, hand crafted wedding rings and it was a pleasure to know who made them and where they were made.

John Craven, Saltdean, Sussex

We had a wedding ring made together with pearl bracelet and pearl earnings. The craftsmanship was superb and all worn by my wife on our wedding day. Absolutely nothing was too much trouble and he was happy to see us at a time that suited us. An offer to clean my wife’s engagement ring before the big day was very much appreciated. I would have no hesitation in recommending Richard and look forward to using his services again.