Kind Words

Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.

wedding-industry-awards-national-winner-2014-smallClick here to view  the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.

Dr L Kalinke, Brighton
 
Angie Clark, Haywards Heath

I wanted a piece of jewellery that would incorporate the wedding rings of three generations of family on my mother’s side. I also wanted to include my own wedding ring and that of my husband who sadly died in February. Richard suggested making a new ring and was so caring and considerate from the first time we spoke. He said “It is important we create something for you to wear immediately, because taking off your own wedding ring and having a bare finger after the loss of your husband will be very difficult”.

I arranged an appointment with Richard so he could create the new ring whilst I was with him. This meant that I could be involved and watch the whole process from melting the five gold bands to the finished sparkling article. Watching the rings dissolve into a molten mess was pretty scary but soon I was totally in awe of Richard’s skills at sculpting and crafting the gold.

I was not prepared for the rush of emotion when Richard finally presented me with the polished and sparking unique band of gold that I had watched him tirelessly working on to make sure it was perfect. I think my face said it all because as my eyes filled with tears he smiled and we both agreed that today he had created a very special family heirloom.

I now have the most beautiful gold band which encompasses the wedding rings of my mother, my grandmother and my great grandmother, together with mine and my husbands. Thank you Richard for allowing me to witness a master craftsman at work and for your wonderful care. You have given me a truly special piece of jewellery which will now always be on my hand.

Thank you from the bottom of my heart.

 
Rochelle & Chris, East Grinstead

We were recommended by Joanne @ Elegant Stationary to have a chat with Richard about his designs for our wedding rings. Luckily he had some time free straight away so off we went, thinking to ourselves that this is a waste of time, that we would never be able to afford bespoke rings. A fifteen minute conversation was all it took to fall in love with his work and order two bespoke wedding rings!!! We have just picked up the rings and I am giddy with excitement they are fabulous, everything we hoped they would be and more. Richard did us proud. I will never again buy jewellery from the high street or anywhere else he’s stuck with us for life! Not only does his work do all the talking for him, Richard is a genuine and honest guy and I never once felt like we were being pushed in any direction he really did let us make the decisions. I have recommended RTFJ to everyone, although part of me wants you to stay my little secret!! Thank you, thank you, thank you for the wedding ring of my dreams.

 
Gail Scannell, Portslade By Sea, East Sussex

My husband and I are due to celebrate our 25th wedding anniversary soon As we were only young back in the 1980’s we just had your basic gold wedding band. Now we are in a slightly better position we thought it would be romantic to have new rings but incorporate the originals. Richard was great. I originally went on my own for a free consultation and explained our wishes. We then both arranged to meet with Richard and he was fantastic. Friendly, up front and honest, offered ideas as my husband did not have a clue (bless) He kept us updated with the progress, and we could visit and see how it was progressing, he even managed to get them ready a wee bit ahead of schedule :). We are so happy with the results. My husband constantly looks and polishes his ring and I look forward to seeing Richard again soon for other up and coming special birthdays and anniversaries. THANK YOU

 
James Hayward, Brighton

What can I say? If you are looking for unique, handmade jewellery of the highest quality then look no further. Richard is your man. I cannot recommend him highly enough.

I was very nervous about the whole process of buying an engagement ring but went to see Richard on recommendation. He talked me through the whole process, stone choice and layouts. He took time to understand my and, more importantly, my fiancée’s style and preferences. The result of this process is a ring that will surpass all your expectations and make someone very happy indeed. The ring we have will not be found on the high street and if it were I’m sure I couldn’t afford it. Richard also helped me through the ring sizing process and we ended up getting it spot on without the merest hint of suspicion! He even spotted when I got the first “measurement” wrong and averted a disaster by suggesting another method.

It always feels good to support local trades and specialists but even more so when you are getting the very best service. Popping in to see Richard in his workshop makes you realise that you are getting something special to you. We are genuinely looking forward to getting the wedding bands done. Thanks!

 
Stef & Laura Biondi, Brighton

We met Richard at a wedding fair and kept hold of his details until the time came to get the rings made. He was very genuine, creative and helpful throughout the design process. His pricing is very transparent and the finished products were great. Much cheaper than buying them already made from the Lanes in Brighton! He also was happy to oblige our request to take photos at each stage of the design process which will make a nice addition to the wedding album.

Overall, we couldn’t be more pleased and are more than happy to recommend Richard to our friends.

 
Richard, Glasgow

I was absolutely thrilled with the service and end product when purchasing an engagement ring from rtfj. The proposal was to be a surprise and therefore I was not the most helpful of customers when it came to certain details but Richard never made me feel that way and was extremely patient and helpful throughout, especially considering we were doing all interaction by phone and email. The ring was fantastic and my fiancé and all her friends adored it!

Even when we realised the ring was a little too big, Richard resized free of charge and had it back to us within 2 days which was unbelievable service.

I would recommend rtfj to absolutely anyone as the service, piece of mind and quality of product are all first class!

 
Lucy and Ian Hill, Brighton, East Sussex

Richard was recommended to us by a friend. We had no idea what sort of wedding rings we wanted. Richard was very helpful, opening his workshop during the evening to meet us, and very patient in providing advice on style and type of metal, without any pressure to buy. In the end, making a decision was simple, and we are delighted with our wedding rings.

Richard was also very resourceful with another piece of jewellery that I wanted to wear at our wedding, which needed some restoration and smartening up.

We wouldn’t hesitate to recommend Richard to any of our friends.

 
Marilyn Bidmead, Cullompton, Devon

I had the very good fortune to meet Richard when he was completing an assignment for friends wedding rings. I had travelled up to stay in Sussex for a week from deepest darkest Devon! The next time I was in Sussex I met him again when another friend had a redesign of a wedding ring done. His commitment to pleasing his customers really struck me and whilst he was working I looked through his patterns for rings and spotted a design shape I liked. I had wanted for a long time to get a special ring as part of my retirement celebrations. I took Richard’s e-mail details and contacted him several times during the design process and found him to be so friendly, helpful, professional and knowledgeable. He really went out of his way to make sure that I was completely satisfied with my new bespoke ring. This involved sending me pictures of the ring during construction as well as putting the gemstones on to both white and yellow gold and sending me photos to see which setting I preferred. The final result is a beautiful rainbow stone twisted ring with a yellow gold shank and white gold setting. He asked my budget and stuck to it for me which I very much appreciated. All in all the service was superb and I am just so pleased to have come across him. My ring is so beautiful and to know I was involved in the design process of such a wonderful piece of jewellery which is so me is just incredible. I consider myself very lucky to have met you and will have no hesitation in recommending you to anyone who wants a very special item of jewellery at what is a very reasonable price. I need to save up now and get you to do some very special earrings for me. You are a star and I look forward to using your skills and professionalism again when I can. Thanks Richard I am thrilled with it.

 
Tom Cosens, West Sussex

I had been looking around for an engagement ring for a while as I wanted something that was a little unique. After being let down several times I happened upon Richard who was quick to answer my questions and arrange a meeting. He was very easy to deal with and nothing was too much trouble. He explained the process of how a ring was made and hallmarked and then we set about designing something totally unique. I had a fairly tight deadline which Richard felt confident he could meet. Nearly two weeks before I needed the ring he had it ready. I really appreciated the hard work he put in to get it ready in time and the ring looked fantastic, even better than I had imagined when we designed it. Suffice to say my fiance loves her ring. Richard provided an excellent service. He was always quick to answer queries, professional in his approach and a superb jeweller. I would highly recommend him and will certainly be using his services again. Thanks Richard.