Kind Words

Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.

wedding-industry-awards-national-winner-2014-smallClick here to view  the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.

Mrs Amy Ciambriello

Richard helped my husband to design my engagement ring, and supplied him with expert
advice, meaning that I received a totally beautiful ring that meant so much to me because
Ben had chosen each part of it. When we booked our wedding we naturally wanted to have
our wedding rings designed by Richard, he guided us through the different rings, all the time
making us feel comfortable and seeming genuinely interested in our wedding. I 100%
recommend RTFJ and have already sent friends his way!

Mrs Amy Dunn

Richard provides an excellent and personalised service in terms of designing and creating
our wedding bands. He offered advice where we wanted it and was always honest and
extremely professional. Richard personifies the service and products we were looking for
when planning our wedding. We couldn’t have been more delighted!

Mrs Pauline Lidbury (Carter)

Friendly and helpful from the start, nothing was too much trouble for Richard. He never
rushed us into any decisions and he is knowledgable about his products and innovative with
his design ideas. He gave superb advice and guidance and we were always confident that the
finished rings would be perfect. His customer service is genuinely first class and he exudes a
passion for his art which is infectious.

Mr aaron grey

Quality service all round. Professional, bespoke and customer focused. Nothing was too
much trouble. The rings were everything we dreamt of and we couldn’t have been happier.
Richard provided exactly the sort of service any couple would want from a bespoke jeweller.
We cant recommend him enough

Mrs Gabrielle Atkins

Richard was fantastic to work with, really enthusiastic and nothing was too much bother. I
have already recommended Richard and his team to friends and family and will continue to
do so.

Steve and Toni Fernley, Sussex

We found Richard through a wedding magazine and the minute we met him we knew we wanted him to make our wedding rings. He is so friendly, professional and extremely talented.

It was very interesting to watch our rings being made and the finished results were even better than we could have ever imagined. We are both over the moon with our rings and have had so many compliments.

We can’t recommend Richard enough, he’s a pleasure to deal with and is extremely talented. We will be back for Toni’s eternity ring!!!!

Vivienne, Sussex

Like many of us, I had some rings which I never wore for one reason or another and one which had sad memories for me, so I took the lot to Richard and said what can we do with this lot? He sat with me and we came up with some ideas and I am now wearing a ring I never, ever, thought I would be lucky enough to own, and a pendant pending. Delightful young man and delightful apprentice. Watching the ring being made was simply awesome. Thanks isn’t enough.

Lorna, Newick

THANK YOU SO MUCH Richard for saving my Engagement Ring which was squashed and stuck on my finger.
Within 35 minutes of me calling him Richard had removed my engagement ring (without cutting it), reshaped and polished it.
I can’t thank you enough for your fast, amazing service.
Looking forward to designing and having my Wedding Ring made by you.
Thanks again, Lorna

ED PARKER, Haywards Heath
Danny Jones, Surrey

My (now) wife and I first met Richard at a Wedding fair in Brighton where he was showcasing his work. There were several other ring designers at the event and we spoke to the majority of them. We opted to proceed with Richard due to the quality of his work, value for money, and his friendly and adaptable approach.

He seemed to be very passionate about his work.

We met up with Richard a few times to discuss designs and to see how things were progressing. Personally, I opted for an ad-hoc design, which Richard managed to create perfectly (I am very particular about how I like things, and Richard exceeded those expectations!)

We purchase two Wedding rings which both look great, and are still looking great over a year later. We subsequently purchased several Pearl necklaces and ear-rings as Wedding presents, and also a Pearl bracelet for my wife. All of the items are regularly worn by the receivers.

I would highly recommend meeting Richard and speaking to him about what designs and services he can offer. I have visited him subsequently to have our rings cleaned and polished – this was an offer Richard made us when we bought the items, and he has stuck to his word.

We are both very happy, and will be returning with further business in the future!

Thank you,

Danny and Joanne Jones.