FAQ
So what exactly is a bespoke piece of jewellery?
The process of choosing a bespoke piece of jewellery is to have the piece modelled to your exact requirements. Types & colours of metals are chosen by the customer, as is the exact stone or stones you may wish to have in it. The various different methods of setting and styling, the weight and durability are all factors that the customer decides on. The piece will be YOURS. No one else will ever have exactly the same.
How competitively priced is your bespoke jewellery?
I offer my handmade pieces with a significant saving on retail price, as I am the manufacturer and there is no ‘middle man’. My customers usually save a minimum of 30% on retail prices.
How long does it take to have a piece commissioned?
Once a decision has been made I ask for 4 weeks for engagement rings and 2 weeks for wedding rings.
Can you guarantee that the stones used in your pieces are conflict-free?
Yes. I can offer written guarantees that all my stones, including Diamonds, have been purchased from legitimate sources not involved in funding conflict and in compliance with U.N Resolutions.
What gemstones can I have in my RTFJ bespoke piece?
I can source the finest Diamonds and Gemstones from the best origins in the world via the most respected UK importers. All diamonds can carry a GIA certificate.
What metals do you work in?
I am able to make your piece out of any combination of precious metals, such as: Platinum, White Gold, Red Gold, Yellow Gold or Palladium.
I have an old piece left to me by a relative. Can any parts of it be used again?
Yes. The stones could be unset and reused and the metal could be melted down to form a new (or part of a new) item.
Our wedding rings are now over 40 years old and have worn very thin. Can they be melted and used in part of the materials of new rings?
Yes. Most precious metals are suitable to be melted down and reused.
How does the jewellery you provide differ from those of high street stores?
This is very simple. Many pieces on the market today, especially those in high street chains, use pre-manufactured rings that have been produced using a process called ‘casting’. This is where a ‘pattern or model’ is made originally and then reproduced identically 1000’s of times. The result is a cheaper item but one that many, many other people will own the exact copy. This will never happen with a bespoke piece. It is very easy to spot the difference between a casting and a handmade piece.
I want a bespoke engagement ring made prior to my surprise proposal. Can you help?
Of course. A surprise proposal with a ring is a fantastic way to ‘pop the question’. There are many ways to go about doing this to ensure the correct ring is produced. Any ring can be discussed, ordered, made and delivered in the strictest of confidence to ensure your surprise remains that way. I have helped many customers do this. Please contact me for further information.
I like the idea of a handmade bespoke piece. What do I do from here?
Contact me via the contact menu of this site. Leave details of a convenient time for me to reply and a brief detail of your request. I will contact you for a no-obligation discussion.
What else do you do?
I can provide my customers with any service within the jewellery trade. Alterations of fingers sizes, re-polishing and cleaning, repairing, restoration of antique pieces are all my speciality. I am also able to have worn stones re-polished and missing stones replaced. I am able to advise customers on the sale of their items and arrange to source items they wish to buy. Please contact me with any further questions.