Here are some genuine testimonials from our happy customers. If you would like to leave a testimonial, please click here.
Click here to view the client comments that made us National Winner, that have been officially supplied to us by The Wedding Industry Awards.
I took my white gold wedding and engagement rings to Richard as they needed rhodium replating after not having them done for 4 years!! Richard makes you feel so welcome and you can even watch the process. I am so pleased with the result, they look brand new and so sparkly and shiny. I keep looking at them! Thank you Richard, will definitely be using you again. Jenny
This man & his company is the best news for anyone wanting jewellery made, managed & saved. Richard’s work is first class. I am so pleased to have found him. I will never go anywhere else for new jewellery to be made & for taking care of existing Jewellery. He is the best.
We were recommended Richard by a local shopkeeper who had used him. We felt immediately at ease with him as soon as we started a conversation on the phone about what was possible to do with my mum’s old gold-we were certain we didn’t want to use virgin gold for our wedding bands for ethical reasons. Richard set up a charming appointment to meet us and discuss what we wanted, along with fizz to make it really special. He melted the gold in front of us and explained exactly what he was doing (we had been told by another craftsman that we would need twice as much gold as Richard suggested so we trusted him already). Richard made the rings within a few weeks and when we got them they were beautiful but my design was not quite what I wanted. I had a quick call to Richard and he made it absolutely clear that the price for the job was for the perfect end product and he would do whatever it took for me to be100% happy. Managed to go up there the same day, he made the adjustments within a hour and now I have a perfect stunning wedding ring. I love it so much I wore it all the way home. And shout out to Hugo for the engraving which is lovely. Thank you so much Richard -an amazing service especially given your baby is only a few weeks old. I will be sending husband-to-be here for anniversary presents and recommending to anyone who will listen.
I cannot speak highly enough about the service and quality of product we received. I recommend Richard to anyone who even mentions the word jewellery in my presence. We first met Richard with some vague ideas and a tight timescale. I wanted to combine two rings into one piece and had heard great things online about RTFJ. We ended up being terrible customers; we were demanding, kept changing our minds, had numerous appointments and at the last minute moved our deadline forward by a month… before Christmas, a pretty busy time for them! Richard was amazing, he was patient, polite and gave his honest opinion about our ideas, how they would affect our budget and more importantly the value/look of the end piece; which is breath-taking. I could not be happier with the result.
We commissioned Richard to take 3 rings i had, one Engagement Ring and two Eternity Rings from an Ex Partner as well as some Gold Earrings, bracelets & a necklace i no longer wanted, to make into a solid Gold bangle with Sapphires and Diamonds. I wanted a robust piece that i could wear permanently without having to take it off but delicate enough to be feminine. On our first meeting with Richard, my new partner and I were impressed with his friendliness, his good advice and his professionalism, he provided options as to what he thought would be best. I also had a pair of dangly Gold and Opal earrings i wanted making into studs so i could wear them every day. After Richard melted all the jewellery down and separated the stones, I laid them out into the design i wanted and then we left it to Richard to make. When it was all ready he called and i have to say i was very excited, we couldn’t be happier with the end results. The bangle is simply stunning, the Craftsmanship is second to none and i wish i had used him years ago. Richard will now be our “go to” jeweller in the future and i would thoroughly recommend him to anyone, wanting to get a bespoke piece of jewellery that you can enjoy and admire for a lifetime. Thank you Richard.
Can’t recommended Richard highly enough. From the moment we stepped through the doors he made us so welcome and the whole process was an experience.
The bracelet he made me out of my scrap pieces I had sitting around in boxes for years is absolutely divine!
He also created a beautiful pendant from the diamonds of my mother’s engagement ring.
A true craftsman committed and professional to the highest standards.
I recently commissioned Richard to transform my traditional diamond solitaire into a modern statement ring and I am delighted with the stunning result. Richard is passionate about his work and really listens and explains every stage of the process . He made suggestions and answered questions which really enhanced my ideas and resulted in the perfect ring.
I would highly recommend him for every aspect of his trade from creation to repairs. A great experience. Thank you
Just back from our honeymoon so a little late with this review. Richard made our wedding rings for our wedding at Buxted Park on 2nd June and they are absolutely lovely. Throughout the whole process of design and manufacturing Richard gave us his full attention and provided a great experience; he also repaired an old ring for us. Couldn’t recommend him more highly.
Richard has made me the most beautiful ring by combining my broken engagement and eternity rings together , the ring is more beautiful than I could ever have imagined and Richard was so friendly, helpful and knowledgable . So I am now wearing both of my rings as one which until now were shut in a drawer , thank you so much Richard .
After seeing and falling in love with a photo of a peach sapphire ring on the internet, I knew this had to be the stone for my engagement ring. I had a hard time finding one on the high street ….impossible actually and eventually found Richard. I’m so glad I did! Richard is wonderful, incredibly passionate and knowledgeable about his craft. He quickly sourced 5 stones for me to look at. I didn’t want to steal the moment from my intended so I picked 2 and left the rest to Richard and my fiance ( well, just Richard really). I am thrilled! My ring is just stunning! so much more than I ever imagined. I get so many compliments. Richard is an amazing craftsman, who I cannot recommend highly enough. We can’t wait to commission our wedding bands.
Thank you so much.